Manage Your Plan

  • If You Have a Travel Medical Insurance Plan

    Travel Medical Plans Include Atlas Travel®, Atlas Premium™, Atlas Group®, Atlas MultiTrip™, Atlas Nomads™, & StudentSecure®

    If you have a travel medical insurance plan, you can manage your plan via Member Portal.

    Member Portal (formerly known as Client Zone / Student Zone) allows you to:

    • File a claim or appeal
    • View the status of a claim or appeal
    • Add other policyholders to your account
    • Download ID cards, forms, visa letters, and your Description of Coverage
    • Edit your personal information
    • Contact your insurance agent/producer or WorldTrips
    • Access additional resources
  • If You Have a Trip Protection Insurance Plan

    Trip Protection Plans Include Atlas Journey® & Atlas On-The-Go™

    If you have a trip protection insurance plan, you can manage your plan via the CBPconnect claims portal.

    CBPconnect allows you to:

    • File a claim
    • View the status of a claim
    • View your explanation of benefits
    • Contact us


WorldTrips is a service company and a member of the Tokio Marine HCC group of companies.

WorldTrips’ Atlas Journey, Atlas Cruiser, and Atlas On-The-Go trip protection insurance products are underwritten by Tokio Marine HCC’s U.S. Specialty Insurance Company (USSIC). USSIC is a Texas-domiciled insurance company operating on an admitted basis throughout the United States.

In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G39705

WorldTrips’ Atlas Travel Series, Atlas Nomads, and StudentSecure international travel medical insurance products are underwritten by Lloyd's. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.