Contact Us

Don't hesitate to give us a call before, during, or after your trip. We're happy to assist you!

  • Contact Us Regarding Travel Medical Insurance

    Atlas Travel®, Atlas Premium™, Atlas Group®, Atlas MultiTrip™, & StudentSecure®

    PHONE:

    Within the United States: (800) 605-2282 (toll-free)
    Outside the United States: +1 (317) 262-2132 (collect calls accepted)


    PHONE HOURS:

    Emergency Travel Assistance Services & Policy Benefit Information: 24/7
    Non-Emergency Travel Assistance Services, Policy Assistance, & Claims Assistance:

    Monday – Friday, 7:00 a.m. – 7:00 p.m. U.S. Eastern

    Policy Sales: Monday - Friday, 8:00 a.m. - 6:30 p.m. U.S. Eastern


    MAIL:

    Please refer to the appropriate mailing address or email address in your policy documents.

  • Contact Us Regarding Trip Protection Insurance

    Atlas Journey™ & Atlas On-The-Go™

    PHONE:

    Within the United States: (866) 400-6090 (toll-free)
    Outside the United States: +1 (603) 328-6387 (collect calls accepted)


    PHONE HOURS:

    Emergency & Non-Emergency Travel Assistance Services: 24/7
    Policy Sales & Service: Monday - Friday, 8:00 a.m. - 6:30 p.m. U.S. Eastern
    Claims Assistance: Monday - Friday, 8:30 a.m. - 5:00 p.m. U.S. Eastern


    MAIL:

    Please refer to the appropriate mailing address or email address in your policy documents.



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WorldTrips is a service company and a member of the Tokio Marine HCC group of companies.

WorldTrips’ Atlas Travel Series and StudentSecure international travel medical insurance products are underwritten by Lloyd's. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.

WorldTrips' Atlas Journey, Atlas Cruiser, and Atlas On-The-Go trip protection insurance products are underwritten by Tokio Marine HCC's U.S. Specialty Insurance Company (USSIC). USSIC is a Texas-domiciled insurance company operating on an admitted basis throughout the United States. Coverage is available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. Coverage may not be available in all states.

In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G39705