Don't hesitate to give us a call before, during, or after your trip. We're happy to assist you!
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Contact Us Regarding Travel Medical Insurance
Atlas Travel®, Atlas Premium™, Atlas Group®, Atlas MultiTrip™, & StudentSecure®PHONE:
Within the United States: (800) 605-2282 (toll-free)
Outside the United States: +1 (317) 262-2132 (collect calls accepted)
PHONE HOURS:
Emergency Travel Assistance Services & Policy Benefit Information: 24/7
Non-Emergency Travel Assistance Services, Policy Assistance, & Claims Assistance:Monday – Friday, 7:00 a.m. – 7:00 p.m. U.S. Eastern
Policy Sales: Monday - Friday, 8:00 a.m. - 6:30 p.m. U.S. Eastern
MAIL:
Please refer to the appropriate mailing address or email address in your policy documents.
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Contact Us Regarding Trip Protection Insurance
Atlas Journey™ & Atlas On-The-Go™PHONE:
Within the United States: (866) 400-6090 (toll-free)
Outside the United States: +1 (603) 328-6387 (collect calls accepted)
PHONE HOURS:
Emergency & Non-Emergency Travel Assistance Services: 24/7
Policy Sales & Service: Monday - Friday, 8:00 a.m. - 6:30 p.m. U.S. Eastern
Claims Assistance: Monday - Friday, 8:30 a.m. - 5:00 p.m. U.S. Eastern
MAIL:
Please refer to the appropriate mailing address or email address in your policy documents.
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WorldTrips is a service company and a member of the Tokio Marine HCC group of companies.
WorldTrips’ Atlas Journey, Atlas Cruiser, and Atlas On-The-Go trip protection insurance products are underwritten by Tokio Marine HCC’s U.S. Specialty Insurance Company (USSIC). USSIC is a Texas-domiciled insurance company operating on an admitted basis throughout the United States.
WorldTrips’ Atlas Travel Series and StudentSecure international travel medical insurance products are underwritten by Lloyd's. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.