WorldTrips has relationships with hospitals and doctors throughout the world. Many of your provider selection decisions will be based on your geographical location and provider specialties.
Please note that this page is meant to help you start your search for a provider, but you may visit any licensed provider of your choosing. When seeking treatment, please ensure that you provide your name in the same format as provided for your insurance policy.
If You Have a Travel Medical Insurance Plan
Travel Medical Plans Include Atlas Travel®, Atlas Premium™, Atlas Group®, Atlas MultiTrip™, & StudentSecure®
HOW TO FIND A DOCTOR WITHIN THE U.S.
When seeking treatment within the U.S., you may reduce your out-of-pocket costs by visiting a doctor within your preferred provider organization (PPO). A PPO is a network of hundreds of thousands of established, highly qualified medical practitioners and well-recognized hospitals in the U.S. Note that you may visit a doctor of your choosing outside the PPO, but billed charges for eligible expenses will not be eligible for a PPO discount.
If You Purchased Your Travel Medical Policy Before July 2019 OR You Are an EU Resident Who Purchased Your Policy Before May 2020...
(Choose the First Health Network, as noted on your medical ID card*)
If You Purchased Your Travel Medical Policy After July 2019 OR You Are an EU Resident Who Purchased Your Policy After May 2020...
Need assistance finding a provider? Please contact (800) 605-2282 (toll-free).
*You can find your medical ID card in the policy fulfillment documents sent to your email upon purchase. You may also download your ID card at any time via Client Zone or Student Zone. Click the “Policy” tab and select “ID Card (PDF).”
HOW TO FIND A DOCTOR OUTSIDE THE U.S.
There is no preferred provider organization (PPO) outside the U.S. You may visit any provider you choose.
Need assistance finding a provider? Please contact +1 (317) 262-2132 (collect calls accepted).
If You Have a Trip Protection Insurance Plan
Trip Protection Plans Include Atlas Journey™ & Atlas On-The-Go™
There is no preferred provider organization (PPO) for Atlas Journey or Atlas On-The-Go plans. You may visit any provider of your choosing when seeking treatment inside or outside the U.S.
Need assistance finding a provider? Please contact:
Within the United States: (866) 400-6090 (toll-free)
Outside the United States: +1 (603) 328-6387 (collect calls accepted)
WorldTrips is a service company and a member of the Tokio Marine HCC group of companies.
WorldTrips’ Atlas Journey, Atlas Cruiser, and Atlas On-The-Go trip protection insurance products are underwritten by Tokio Marine HCC’s U.S. Specialty Insurance Company (USSIC). USSIC is a Texas-domiciled insurance company operating on an admitted basis throughout the United States.
WorldTrips’ Atlas Travel Series and StudentSecure international travel medical insurance products are underwritten by Lloyd's. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.