If You Have a Trip Protection Insurance Plan

There is no preferred provider organization (PPO) for Atlas Journey or Atlas On-The-Go plans. You may visit any provider of your choosing when seeking treatment inside or outside the U.S.

Need assistance finding a provider? Please contact:

Within the United States: (866) 400-6090 (toll-free)
Outside the United States: +1 (603) 328-6387 (collect calls accepted)

If You Have a Travel Medical Insurance Plan

WorldTrips has relationships with hospitals and doctors throughout the world. Many of your provider selection decisions will be based on your geographical location and provider specialties.

Please note that this page is meant to help you start your search for a provider, but you may visit any licensed provider of your choosing. When seeking treatment, please ensure that you provide your name in the same format as provided for your insurance policy.


How to Find a Doctor Within the U.S.

When seeking treatment within the U.S., you may reduce your out-of-pocket costs by visiting a doctor within your preferred provider organization (PPO). A PPO is a network of hundreds of thousands of established, highly qualified medical practitioners and well-recognized hospitals in the U.S. Note that you may visit a doctor of your choosing outside the PPO, but billed charges for eligible expenses will not be eligible for a PPO discount.

If You Purchased Your Travel Medical Policy After July 2019 OR You Are an EU Resident Who Purchased Your Policy After May 2020

Click here if you purchased your travel medical policy before July 2019 OR you are an EU resident who purchased your policy before May 2020

NOTE: If you're a member of an Atlas Group plan, please refer to your ID card to find your provider information. You can find your ID card in the Member Portal. Sign in to the portal, click "Policy Information" in the navigation menu, and then click the box labeled "Download Insurance ID Card."

For assistance with your ID card, visit our helpful guide, Understanding Your ID Card.


WorldTrips is a service company and a member of the Tokio Marine HCC group of companies.

WorldTrips’ Atlas Travel Series and StudentSecure international travel medical insurance products are underwritten by Lloyd's. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.

WorldTrips' Atlas Journey, Atlas Cruiser, and Atlas On-The-Go trip protection insurance products are underwritten by Tokio Marine HCC's U.S. Specialty Insurance Company (USSIC). USSIC is a Texas-domiciled insurance company operating on an admitted basis throughout the United States. Coverage is available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. Coverage may not be available in all states.

In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G39705